Healing Tails offers a range of physical rehabilitation and holistic medicine services for your pets. After a comprehensive exam, we will recommend a treatment plan that is tailored to your pets specific needs and walk you through the process of moving forward.
We do require a 24-hour notice on all cancellations. As a courtesy to our clients, we try to confirm all appointments. We do recognize that situations arise that are out of your control, however, it is imperative that you contact our office as soon as possible to notify us of your cancellation. We can be reached by phone or email.
Appointments canceled with less than a 24-hour notice or cancellation will be subject to $50 cancellation fee.
We require a $50 deposit for all appointments booked. This deposit will be applied towards the cost of your appointment. In cases of missed appointments, it will be forfeited.
We understand that traffic in Chicago can be terrible and extenuating circumstances occur. We will try our best to accommodate you for your appointment if you are late. When a patient arrives late, the time spent with the patient is minimized and disrupts the schedules of our other patients. If you arrive more than 15 minutes late, you may have to be rescheduled. After the first rescheduled appointment you will be subject to a cancellation fee of $50.
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We are dedicated to providing physical rehabilitation and holistic medicine to the pets of Chicago.