Have questions?

We have answers! Check out our most frequently asked questions below. If you don’t see what you’re looking for, please don’t hesitate to contact us.

What do I bring to my first appointment?

We want to provide you with the most informative experience and comprehensive treatment plan possible. Please bring any supplements or medications that your pet may already be taking. We also ask that you come with an open mind and think about the goals for your appointment prior to your visit to make sure we address all your concerns during your visit.

Do you allow walk-ins?

We want to make sure we are well prepared for your pet’s visit and have enough time to give every client and pet the time they deserve! Therefore we ask that you make an appointment. If your pet is uncomfortable and needs to be seen please call first and we will try to accommodate them in our schedule.

Is acupuncture painful for my pet?

Acupuncture needles are very thin and actually push the skin apart rather than puncture it like hypodermic needles. Depending on the condition being treated, certain points may be uncomfortable when they are needled initially, but that discomfort usually resolves within 20-30 seconds. Believe it or not, most pets are willing to sit still for their treatments and some even relax so much that they fall asleep!

What are the side effects of acupuncture?

Acupuncture is generally very safe if performed with a knowledgable professional. Some pets may experience slight soreness or fatigue after their appointment, but this should subside after 24-48 hours. 

How often does my pet need to come in for acupuncture?

This depends on the condition, but generally, we recommend once weekly treatments for 4-6 weeks. If we do not notice an improvement in the condition being treated during that time, the pet should be reassessed to ensure that the condition being treated is the correct one or determine if additional treatment modalities should be incorporated. As long as your pet is improving, we will determine a maintenance protocol moving forward.

How often does my pet need to come in for chiropractic adjustments?

Generally, we see pets once weekly for a few weeks until the body starts to heal, then most pets can be maintained on a schedule with treatments every 4-6 weeks.

What happens during my first physical rehabilitation appointment?

During the first rehabilitation appointment, the doctor will perform one of the most thorough exams your pet may have ever received! This includes a complete exam including physical exam, gait analysis, and myofascial palpation. We will discuss your home environment and make recommendations to help keep your pet safe. We will also discuss your treatment goals and set realistic expectations regarding your pet’s treatment and prognosis. Additional supplements and diet recommendations may also be made. We will discuss the recommended treatment plan and after your visit, you receive a treatment plan which you can easily schedule online or call and schedule follow up appointments with the client service representative.

Why don't you offer primary care veterinary services?

First of all, we think it’s pretty awesome that you can keep your primary care veterinarian whom you love and trust as your pets primary care provider. As we advance with veterinary medicine we believe it’s important that veterinarians expand to more specialized services. As a human, you wouldn’t go see your primary care veterinarian for physical rehabilitation or acupuncture! By offering more specialized services we can ensure that we have enough time dedicated to the problem at hand and make the most comprehensive treatment plan. We will always send updated letters to your primary care veterinarian or surgeon to keep them in the loop about your pet’s progress. We want to be partners to ensure the best care for your pet. 

What is functional or integrative medicine?

Functional medicine is an approach that focuses on identifying and addressing the root causes of disease. We want to provide answers and solutions to the chronic conditions that your pets might be facing. From chronic kidney disease, digestive concerns to osteoarthritis, functional medicine provide a comprehensive approach to undress the underlying causes of disease. Additional testing assessing parameters not routinely evaluated on labwork may be assessed and the use of diet modification, acupuncture, chiropractic, and herbal supplements may be incorporated as well.

I know what service I want, why do I have to schedule a new client exam?

We get it, when your pet has already received services elsewhere and you know you want to continue that service with us, it may seem redundant to schedule a new client exam. But we want to make sure that we understand your pet’s condition and your goals completely. More often than not, we are able to offer additional recommendations to help support your pet’s health and improve their overall quality of life.

We are dedicated to providing physical rehabilitation and holistic medicine to the pets of Chicago.


1921 S. Archer Ave.
Chicago, IL 60616
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Monday: 11:00 am - 5:00 pm
Tuesday: 10:00 am - 6:00 pm
Thursday: 10:00 am - 6:00 pm
Friday: 8:00 am - 2:00 pm

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Use the form below to send us a message! A member of our team will get back to you as quickly as possible.

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